Jenard provide a range of nationally accredited qualifications and training options that can be customised to suit your business or individual training needs. For full details on the units offered within these qualifications and the course delivery methods please see our timetables page or make a personalised enquiry. For those familiar with the NTIS website, it has now changed to www.training.gov.au click here for qualification guidelines and competency standards.

This qualification is for the learner who is engaged in a training and education environment or has a vocational skill at a level that supports training and education in the subject area in which it is intended to teach. Units in this qualification include; design and develop learning programs, mentor in the workplace and plan assessment activities and processes.

This qualification provides the skills and knowledge for an individual to be competent to work at entry level in a community pharmacy. Typical functions within the community pharmacy industry for those who achieve this level of competency include serving and interacting with customers, merchandising products and controlling stock, understanding the product range and the roles and responsibilities of the pharmacy assistants and pharmacists, communicating with the customers to identify needs and provide appropriate product advice and/or referral.

This qualification provides the skills and knowledge for an individual to be competent to work in a community pharmacy. Likely functions within the community pharmacy industry for those who achieve this level of competency include developing specialist product knowledge to support customers to prevent and/or manage health conditions, assisting in the dispensary, merchandising and marketing products and controlling stock, and the basic staff development and training.

This qualification provides the skills and knowledge for an individual to be competent in a range of activities and functions requiring basic retail operational knowledge and limited practical skills in a defined context. Work would be undertaken in various retail store settings, such as specialty stores, supermarkets, department stores and retail fast food outlets. Individuals may work with some autonomy or in a team but usually under close supervision.

This qualification provides the skills and knowledge for an individual to be competent in retail operations and/or supervision with the need to apply discretion and judgement. Work would be undertaken in various retail store settings, such as speciality stores, supermarkets, department stores and retail fast food outlets. Individuals may have some responsibility for others and provide or hold specific coordination or support responsibilities within a store team.

This qualification provides the skills and knowledge for an individual to be competent in the first line management skills of those working in the retail and/or wholesale industries. It applies to those who are managing a small retail outlet, a section or department within a larger retail store, a small wholesale outlet, or a section or department within a larger wholesale business.

This qualification provides skills and knowledge required by those who hold or wish to hold higher management positions. It applies to those who are providing support to senior management in a larger retail or wholesale outlet or being responsible for the management of a retail store or wholesale outlet.

This qualification is suitable for those who work in a range of support positions in human resources management. In smaller companies they may work across all human resources functional areas, and in larger companies they may be assigned responsibilities in units or business areas. Skills within this qualification focus on human resource functions such as remuneration, workforce planning, recruitment and selection, mediation and people management. 

Covering units such as; separation or termination, workforce planning and managing human resource services, this qualification is suitable for learners who wish to develop a sound theoretical knowledge base in human resources management and increase their managerial skills to ensure that human resources functions are effectively conducted within organisations or business areas.

This qualification is designed for the small business manager or individuals who have well-developed skills and a broad knowledge base in a variety of small business operations. Units include; promote products and services, market the small business and plan small business finances. After achieving this qualification learners may undertake a qualification in a specialist area within this Training Package such as marketing, management and/or human resources.

This qualification is for those with substantial experience in a range of business environments and who are seeking to further develop their skills across a wide range of business functions. This qualification is also suited to the needs of individuals with little or no vocational experience, but who possess sound theoretical business skills and knowledge that they would like to further develop in order to create further educational and employment opportunities.

Frontline managers provide leadership and guidance to others and take responsibility for the effective functioning and performance of teams and work outcomes.This qualification is for those who take the first line of management in a wide range of organisations and industries. Learners may have existing qualifications and technical skills but require additional skills or recognition in supervisory functions. 

This qualification is for those who are engaged to manage the work of others or to add value to or review management practices. Their role may be in any industry or organisational setting. Suitable for coordinators, team leaders, leading hands and supervisors. The Diploma of Management provides a sound theoretical knowledge base and managerial competencies to plan, carry out and evaluate ones own work and/or the work of others.